Betting Rules

1. General betting conditions

By opening or using a JustCasino account, you agree to comply with these Betting Rules and all other terms that apply to the service. If you do not understand a rule, you should seek clarification before placing a bet. The rules may apply differently to particular games, markets or promotions, so any game-specific information displayed on the relevant page should also be reviewed.

You must be legally permitted to use online gambling services in the place where you are located. Players must meet the applicable minimum age requirement and provide accurate, current information when registering and using an account. JustCasino may be required to verify your identity, age, location, source of funds or other account information. Until requested checks are completed, access to betting, withdrawals or other account functions may be restricted.

Your account is for your personal use. You must keep your login details secure and must not allow another person to access or use your account. You are responsible for activity carried out through your account unless you notify JustCasino promptly that your credentials may have been compromised. Suspected unauthorised access should be reported through the available support channels.

• Only one personal account should be maintained unless JustCasino has expressly approved another arrangement.
• Information provided during registration and verification must be truthful and complete.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not interfere with the operation of the website, games, betting systems or security controls.
• You must not use automated tools, bots, software or methods intended to obtain an improper advantage.

2. Placing and accepting bets

Bets may be placed only through the betting functions made available on the website or an approved JustCasino platform. Before confirming a bet, check the selected game or market, bet type, stake, odds or displayed terms and any other details shown on screen. You are responsible for reviewing the bet slip before submission and for ensuring that the information is correct.

A bet is generally treated as submitted when you confirm it and the system records it. A bet is not necessarily accepted merely because a selection has been added to a bet slip or because a confirmation screen is being displayed. The status shown in your account or betting history is the relevant record of whether a bet has been received and accepted.

JustCasino may refuse, limit, suspend or cancel a bet where permitted by the applicable terms. This may occur because of a technical problem, a pricing or display error, suspected fraud, a duplicate transaction, a market being unavailable, an account restriction, a breach of the rules or another valid operational reason. Where a bet is cancelled or declared void, the treatment of the stake will follow the applicable game or market rules.

You should not attempt to place a further bet if the website appears delayed, frozen or disconnected until you have checked your account or betting history. A displayed error does not by itself confirm that a bet was not submitted. If the outcome is unclear, retain any relevant information and contact support through the available channels.

Stake and balance requirements

A bet can generally be placed only when the account has sufficient available balance or another approved payment method is successfully authorised. The amount shown as available may differ from the total account balance because funds can be reserved for pending bets, subject to verification, or affected by other account activity. Stakes must be made in accordance with the minimum and maximum amounts displayed for the relevant game, market or transaction.

You must not place a bet using funds that belong to another person or use a payment method without the authority of its owner. Payments and account activity may be reviewed under applicable anti-fraud and financial crime procedures.

3. Results, settlement and corrections

Bets are settled using the official result, outcome or data source applicable to the relevant game or market. The specific game rules will explain how winning, losing, tied, cancelled or void outcomes are treated. Settlement may take place after the relevant event or game has finished and after the information needed to confirm the result has been received.

For live or event-based betting, information shown on the website may be delayed or subject to change. Visual displays, commentary, prices and status indicators are provided for convenience and may not be the final basis for settlement. The final result is determined in accordance with the relevant rules and the official information used for that market.

• A winning bet is settled according to the applicable odds, prize calculation or game rules.
• A losing bet is settled with no return unless the relevant rules provide otherwise.
• A void or cancelled bet is treated as set out in the specific game or market rules.
• A bet affected by a material error may be reviewed and corrected in accordance with the applicable terms.
• Where an account is credited in error, JustCasino may reverse the incorrect credit and adjust the account balance.

If a result or settlement is found to have been recorded incorrectly, JustCasino may correct the account and betting records. This includes correcting an obvious mistake in displayed information, a calculation, odds, result or settlement. If an incorrect payment has already been withdrawn, the relevant amount may remain payable to JustCasino, subject to applicable law and the governing terms.

Reviewing your betting history

Your account history may show submitted bets, accepted bets, outcomes, stakes, returns and account adjustments. You should review this information regularly and raise any apparent discrepancy promptly. When contacting support, provide the relevant bet reference or other available details, together with a clear description of the issue. Records maintained by the betting system may be used when investigating a dispute.

4. Technical issues, disputes and responsible play

Online betting depends on your device, internet connection, software and third-party networks. JustCasino is not responsible for a bet that cannot be submitted or completed because of a problem outside its reasonable control, although issues will be reviewed in line with the applicable terms. You should keep your device and software secure, use a private connection where possible and avoid placing bets if you cannot see the confirmation or account status clearly.

If you believe a bet has been recorded, settled or handled incorrectly, contact JustCasino through the available support channel. The matter may be reviewed using account records, transaction information, system logs, game data and any other relevant material. You should continue to comply with these rules while a matter is being reviewed. Nothing in these rules removes any rights you may have under applicable Australian law.

Play within your limits

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and use only money you can afford to lose. Consider setting personal deposit, spending or session limits where those tools are available. Take regular breaks and do not gamble when you are upset, under the influence of alcohol or other substances, or trying to solve financial problems.

• Never chase losses by increasing your stakes or betting more often.
• Keep track of the time and money you spend gambling.
• Do not borrow money or sell possessions to fund betting.
• Take a break or use available account restriction tools if gambling stops being enjoyable.
• Seek independent support if you are concerned about your gambling or someone else’s gambling.

JustCasino may apply account restrictions, temporary suspensions or other measures where required for player protection, verification, security, compliance or responsible gambling purposes. These measures may affect the ability to place bets or use account features. Please read the Responsible Gambling information for further guidance on available safeguards and support options.

These Betting Rules are intended as general information and may be updated from time to time. The version available on the website at the time of use will generally apply, subject to applicable law and any specific terms presented for a particular game, market or promotion.